Pembroke Lakes Mall FAQs
GENERAL INFORMATION
Pembroke Lakes Mall’s hours are Monday-Saturday: 11:00 AM - 8:00 PM and Sunday: 11:00 AM - 6:00 PM.
The phone number for Pembroke Lakes Mall is 954.436.3311.
Pembroke Lakes Mall’s address is 11401 Pines Blvd., Pembroke Pines, FL. 33026.
To get to Pembroke Lakes Mall, you take the Pines Blvd. exit off I-75.
The nearest city to Pembroke Lakes Mall is Fort Lauderdale, which is 20 miles away.
Yes, Pembroke Lakes Mall supports mall walkers, and the doors unlock at 10am.
You can find job openings for Pembroke Lakes Mall through our retailers who have many job opportunities, by emailing us at PEMBROKEADMIN@GGP.COM for an up-to-date list, or by visiting https://www.pembrokelakesmall.com/en/jobs/.
Pets are not allowed at Pembroke Lakes Mall, but we permit service animals.
Yes, backpacks are allowed at Pembroke Lakes Mall.
The smoking policy at Pembroke Lakes Mall states that smoking is not permitted.
No, scavenger hunts are not allowed at Pembroke Lakes Mall.
No, we do not have information about area hotels and the surrounding area for Pembroke Lakes Mall.
No, we do not have information about local attractions at Pembroke Lakes Mall.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at Pembroke Lakes Mall are located in the center of the mall, near the food court.
The family restrooms at Pembroke Lakes Mall are located in the center of the mall, near the food court.
Yes, there is a place dedicated to nursing at Pembroke Lakes Mall, as we have a nursing lounge located in the center of the mall, near the food court restrooms.
The general seating areas at Pembroke Lakes Mall are located throughout the center.
SERVICES
The general seating areas at Pembroke Lakes Mall are located throughout the center.
Yes, there are plenty of children’s activities at Pembroke Lakes Mall, where children can enjoy our Carousel located in the food court or visit Round1 and Kids Empire for additional fun.
No, there are no designated drop off or pick up locations for ride share at Pembroke Lakes Mall.
Yes, there is a movie theatre at Pembroke Lakes Mall, which is the AMC Theatre located on the west end of the mall, and you can visit https://www.amctheatres.com/movie-theatres/miami-ft-lauderdale/amc-pembroke-lake-9 for more information.
Yes, there is a farmers market at Pembroke Lakes Mall, which you can visit on Thursday evenings in the parking area west of Macy’s.
No, there is not a dog park at Pembroke Lakes Mall.
Yes, there is a carousel at Pembroke Lakes Mall, and our Carousel is located in the center of the food court.
Yes, there is a carousel at Pembroke Lakes Mall, and our Carousel is located in the center of the food court.
Yes, there are massage chairs at Pembroke Lakes Mall, as we have two massage chair zones located near Round1 and near Macy’s.
Gift wrapping services are available at Pembroke Lakes Mall during the holiday season.
No, curbside pickup is not available at Pembroke Lakes Mall.
Yes, there are shuttle services at Pembroke Lakes Mall provided by Broward County Transit, which offers city-wide shuttles to and from the mall, with schedules and routes posted on their website.
No, Pembroke Lakes Mall does not offer jump starts.
The lost vehicle protocol at Pembroke Lakes Mall states that if you are having difficulty locating your vehicle, you may contact Security at 954.435.6082.
The towing protocol at Pembroke Lakes Mall requires that you contact Security at 954.435.6082 for specific details related to towing.
No, we do not have a foreign currency exchange at Pembroke Lakes Mall.
No, there is no sales tax return service for international travelers at Pembroke Lakes Mall.
STORES & DINING OPTIONS
Pembroke Lakes Mall has outdoor dining options on the patio seating outside food court and at sit down restaurants.
No Pembroke Lakes Mall does not have options for group dining.
PARKING & VALET
Parking is free at Pembroke Lakes Mall.
Yes, there is local parking at Pembroke Lakes Mall.
Yes, valet parking is available on weekends at the south entrance near Cajun Crab restaurant at Pembroke Lakes Mall.
No, there are no electric car charging stations at Pembroke Lakes Mall.
No, there is no preferred family parking at Pembroke Lakes Mall.
SECURITY
To contact mall security at Pembroke Lakes Mall, please call the Security Office at 954.435.6082.
The security office at Pembroke Lakes Mall is located near the Food Court restrooms.
The lost and found at Pembroke Lakes Mall is located at the Security Office, and you may contact Security at 954.435.6082 for lost and found inquiries.
Yes, our property offers safety escorts at Pembroke Lakes Mall, and you may contact Security at 954.435.6082 to request one.
No, Pembroke Lakes Mall does not offer police assistance, so please call 911.
No, Pembroke Lakes Mall does not offer medical assistance, so please call 911.
Yes, Pembroke Lakes Mall has a K-9/gun sniffing program in effect at various dates.
AMENITIES
Yes, wheelchairs are available to rent at Pembroke Lakes Mall, you may contact Security at 954.435.6082 for wheelchair inquiries.
Yes, strollers are available to rent at Pembroke Lakes Mall near Macy’s and near PF Chang’s.
There are no elevators located at Pembroke Lakes Mall.
Yes, charging stations are available at Pembroke Lakes Mall, located near the center court.
The ATMs at Pembroke Lakes Mall include 1 located near the food court and 1 located near JCPenney.
No, there is no FedEx, UPS, or USPS drop off at Pembroke Lakes Mall.
Yes, there are bike racks at Pembroke Lakes Mall located at each entrance.
MALL FEEDBACK
The mall management office at Pembroke Lakes Mall is located near the food court restrooms.
Feedback for Pembroke Lakes Mall can be submitted by contacting us by email at pembrokeadmin@ggp.com or by calling us at 954.436.3311.